Menu

Site Information

 Loading... Please wait...

Return & Exchange Authorization Form

  • You must obtain a Return Material Authorization (RMA) number before shipping your items back. Items must be returned to our warehouse within 14 calendar days of the issuance of the RMA number.
  • Configure-to-order, personalized or other customized product may not be returned for refund or exchange under any circumstances unless DOA.
  • All products must be returned in re-sellable condition, and in its original package including any accessories, manuals, documentation and registration that shipped with the product.
  • A 20% open box fee will be assessed on any opened hardware or accessory.
  • Return & exchange shipping charges are the sole responsibility of the customer.
  • Please note that HDAccessory.com does not permit the return of, exchange or offer refunds for the following products and services:
    • Product that is custom configured to your specifications
    • Opened memory
    • Opened software
    • Shipping and Handling Fee
    • Product received after 30 calendar days of the original invoice date

Please include your SKU number(s) and a detailed reason you would like to return your product.


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
*  Captcha Check

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.